Where are call recordings for Sell Voice stored?

Question

Where are call recordings from Sell voice stored?

Answer

All call recordings are encrypted and initially stored in Twilio’s (our voice provider) data center. Recordings are then moved to a Zendesk data center hosted by Amazon Web Services and deleted permanently from Twilio. All call recordings are stored in the United States and cannot be stored elsewhere.

For more information, see Best practices when recording Sell Voice calls.